How to Claim

We’ll guide you through the claim procedure.

This guide will ask you a concern and based upon your response show you another concern or result.

Before you begin, examine if you’re eligible for JobSeeker Payment.

2: Do you have a JobSeeker Payment claim in progress?

3: You can track your claim for JobSeeker Payment

You may need to provide supporting documents to progress your claim.

We’ll let you know the result of your claim. We’ll send out a message to your myGov Inbox.

If you do not get electronic letters, we’ll send you a letter in the mail.

If you believe we’ve made a mistake you can ask us to evaluate our choice.

We can help if you’re in monetary challenge or require unique support while we process your claim.

4: Are you claiming JobSeeker Payment for yourself?

5: Do you have a Nominee arrangement in ?

To claim on someone else’s behalf you should be authorised.

The person you’re declaring for need to nominate you to be their Centrelink Correspondence Nominee.

6: Adding a Candidate plan

You need to have a plan in location to claim on somebody else’s behalf.

The individual you’re claiming for will need to start the procedure. Read about how to include a Nominee plan using your online account.

7: Do you wish to declare online?

The simplest method is to claim online.

8: You can declare over the phone

If you can’t declare online, call us on the Centrelink Employment Services line.

You do not require to go to a service centre to make a claim. If you’re feeling unwell, or require to isolate yourself at home, please don’t visit our service centres.

9: Do you have a myGov account?

10: Do you have a Centrelink Customer Reference Number (CRN)?

11: Create a myGov account and link Centrelink to claim

To claim a payment you need a myGov account linked to Centrelink. If you do not have a myGov account, it’s easy to create one.

To connect Centrelink you’ll need your Centrelink Customer Reference Number (CRN).

Go to myGov

12: Link Centrelink with your CRN and make your claim

To claim a payment you need Centrelink connected to your myGov account. If you have a CRN you can connect Centrelink to your myGov account.

Follow these steps to link to Centrelink and make a claim.

1. In myGov, select View and link services.
2. Under Link a service discover Centrelink and select Link.
3. Select I have a CRN and follow the prompts to link Centrelink to your myGov account.
4. Select Centrelink from your connected services.
5. Select Make a claim or view claim status, then Make a claim.
6. Under Job Seekers choose Get going.
7. Select Get JobSeeker Payment then follow the prompts to complete your claim.

13: Create a myGov account and show who you are to connect to Centrelink

To declare a payment you require a Centrelink online account linked to myGov. If you don’t have a myGov account, it’s simple to produce one.

Follow these steps.

1. Go to myGov and choose Create an account.
2. Read the Terms of use. If you consent to the terms, choose I concur.
3. Enter your email address, then confirm this address using a code we email to you. Your myGov account must use a distinct e-mail address. You can’t utilize the same email for another myGov account.
4. Enter your mobile number, if you have one. If you enter a number you’ll get a code sent to it each time you check in to your myGov account.
5. Create a password and 3 secret concerns and get in answers.
6. You’ve developed your myGov account, select Continue to myGov.

After you show who you are through myGov by entering some details about you, you’ll get a CRN. We’ll examine if you currently have a CRN or develop one and link Centrelink to your myGov account.

14: Prove who you are to link Centrelink

1. In myGov, choose Continue from the Government assistance for Coronavirus alert.
2. Select I require a CRN.
3. Follow the prompts to enter your identity details.
4. Enter info from your Medicare card.
5. Enter some personal information and we’ll check them against our records.
6. We’ll link Centrelink to your myGov account and you’ll then have a Centrelink online account.
7. You’ll require identity information from among these documents: – current Australian passport
– Australian birth certificate
– Australian citizenship certificate
– Australian visa.

You’ll likewise require identity details from among these documents:

– Australian motorist licence
– ImmiCard released by the Department of Home Affairs
– Australian Citizenship by Descent Certificate.

You can now start your claim for a payment. Before you can submit your claim, referall.us you’ll need to visit a service centre to complete our identity requirements. You’ll need to give us an acceptable picture identity file as well as any other files we might request for.

If you can’t prove who you are online to get a CRN, call us on the Centrelink Employment Services Line.

15: How to declare after you create your myGov account and link to Centrelink

16: Is your myGov account connected to Centrelink?

You need to link your myGov account to Centrelink to make your claim.

17: Do you have a Centrelink Customer Reference Number (CRN)?

If you do not have one or can’t remember your Centrelink Customer Reference Number (CRN), select No.

18: Check in to myGov and prove who you are to link Centrelink

To claim a payment online, you’ll require to do both the following:

– link your Centrelink online account to myGov
– prove your identity to Centrelink.

You can do both of these with a strong Digital Identity.

myGovID is currently the only Digital Identity provider that provides the strong level Digital Identity needed for Centrelink.

Download and use the myGovID app to get a strong level Digital Identity. You’ll require to enter your individual details, details from your identity documents and validate your image.

Learn how to establish the myGovID app on the myGovID site.

Once you have a strong level Digital Identity, follow these steps to link Centrelink and prove your identity.

1. Sign in to myGov.
2. Select View and link services, then select Centrelink.
3. Give your grant share your details with Centrelink.
4. Select No to Do you have or know your CRN?
5. Select Start in the Digital Identity (Recommended) box.
6. Connect your Digital Identity to myGov.
7. Enter other information about you.

If you can’t prove your identity online, call us on the Centrelink Employment Services line.

19: How to declare after linking Centrelink to your myGov

Once your Centrelink online account is connected to myGov, you can apply online.

1. Check in to myGov.
2. Select Make a claim or view declare status, then Make a claim.
3. Under Job Seekers select Start.
4. Select Look For JobSeeker Payment then follow the triggers to finish your claim.

20: Check in to myGov and make a claim in Centrelink

If your Centrelink online account is connected to myGov, you can apply online.

To do this:

1. Sign in to myGov.
2. Select Make a claim or view claim status, then Make a claim.
3. Under Job Seekers select Get going.
4. Select Look For JobSeeker Payment and follow the prompts to finish your claim.

We’ll inform you if you require to do anything else to complete your claim. We may ask you send supporting documents to send your claim.

You can finish these steps up to 13 weeks before your circumstances alter. You can then send your claim 2 week before your circumstances change. We’ll contact you to advise you to do this.

21: Sign in to myGov and somalibidders.com link to Centrelink with your CRN to claim

To declare a payment you need a Centrelink online account connected to myGov. When you have a CRN we can create a Centrelink online represent you and connect it to your myGov.

Follow these steps:

1. Check in to myGov.
2. Select View and link services, then select Centrelink.
3. Select I have a CRN and follow the triggers to connect Centrelink to your myGov account.
4. Select Centrelink from your linked services.
5. Select Make a claim or view claim status, then Make a claim.
6. Under Job Seekers select Start.
7. Select Apply for JobSeeker Payment and follow the triggers to complete your claim.

We’ll inform you if you need to do anything else to complete your claim. We may ask you for supporting documents to submit your claim.

22: After you declare by phone

We’ll contact you if we need more information.

We’ll send you a letter to let you know your claim outcome. If your claim achieves success, we’ll let you understand:

– when you’ll get your first payment
– just how much you’ll get.

23: After you claim online

After you send your claim online, you’ll get an invoice telling you:

– the ID number of your claim
– the date we approximate your claim will be complete.

If your Centrelink online account is connected to myGov, check in now to track your claim online.

Check in to myGov

You can likewise utilize the Express Plus Centrelink mobile app.

If you do not concur with our choice call us on the Centrelink Employment Services line. If you still do not concur, you can ask us to review our choice.

To do your company with us, produce a myGov account and link it to Centrelink.

You need to prove your identity before you declare a payment or service.

When you declare a payment or service, we’ll ask you for some files to support your claim.

If you or your partner quit working, or modification from full time to casual work we’ll require a Work Separation Certificate from you in some scenarios.

You can ask someone to act for you with Medicare, Centrelink, aged care or Child Support. You can authorise them to talk to us, update your information and get payments for you.